AT&T Mobile Enterprise Application Platform

AT&T

The AT&T Mobile Enterprise Applications Platform is a comprehensive suite of products and services that enables enterprises to design, build, deploy, and manage dynamic mobile applications.

Details

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•Datasheet: AT&T Mobile Enterprise Applications Platform - Support
•Datasheet: AT&T Mobile Enterprise Applications Platform - Service
•Datasheet: AT&T Mobile Enterprise Applications Platform - Sales

Integrate business-critical information for mobile employees
The AT&T Mobile Enterprise Applications Platform is a comprehensive suite of products and services that enables enterprises to design, build, deploy, and manage dynamic mobile applications. The platform provides:

Middleware technology and development tools that efficiently and securely extend leading ERP, CRM, and custom back-end applications to mobile devices.
Consulting services that facilitate business case development for mobile solutions, requirements definition, application development, testing, deployment, and support.
Application management services that provide flexible deployment options and low cost of ownership in a hosted environment.

The AT&T Mobile Enterprise Applications Platform offers three primary applications for enterprise customers.

The Sales application provides sales organizations with a complete 360-degree view across all facets of a customer relationship—accounts, opportunities, contacts, tasks, and more—from an easy-to-use mobile application running on an AT&T device. Benefits:

Improved business processes
Increased sales productivity
Improved customer retention
Improved visibility and overall reporting accuracy (pipeline and forecast)

The Service application provides field service workers with bi-directional access to real-time customer, inventory, and other job-related information. Benefits:

Increased field service team productivity
Reduced operational costs by improving first-call fix rates
Enhanced parts usage information reducing inventory costs
Improved customer visibility of service status
Significant ROI based on capital expense reduction

The Support application empowers IT support technicians with real-time access anywhere to time-sensitive, actionable incident and problem management information. Benefits:

Increased field support team productivity
Reduced operational costs by improving first-call fix rates
Improved customer visibility of service status
Significant ROI based on capital expense reduction

AT&T MEAP supports the following devices:

BlackBerry®
iPhone
Palm OS
Windows Mobile®

Why AT&T Mobile Enterprise Applications Platform

A comprehensive end-to-end solution that provides devices, wireless data plans, middleware applications, hosting, management, and professional services
Run on the largest voice and data network in America
Hosted in AT&T's dual redundant data centers
With superior middleware applications based on industry technology
End-to-end tested and certified on AT&T's broad device portfolio
Using priority testing and certification for new device launches and updates
Backed by AT&T Enterprise Business Services—24/7 enterprise-grade support
Available from a single source with a single contract and bill from AT&T
With a single point of contact for professional and integration services